FAQ – Lincoln Escape Rooms
Deliverance Escape Rooms currently have four rooms running: The Cabin In The Woods, The Hideaway, The Bank Job: The Ultimate Gamble and Martha - The Haunting of Derwent Manor.
Each experience lasts for approximately 80-90 minutes in total – being approximately 60 minutes in the game plus a briefing beforehand and photo and debriefing opportunity at the end of your game. Please arrive on your start time to allow for the process to run smoothly, late arrival may result in your in-room time being reduced in order to not impact upon future games.
Yes, all bookings are private and so it will just be your team in the game during the entire experience.
Our rooms are suitable for 2-6 people. If you wish to bring a bigger group please call us beforehand to discuss possible options.
Our rooms are suitable for up to 6 players, so larger groups will need to split into teams and play different rooms – with all 4 rooms we can cater for 24 people playing at any one time. For team building events please contact us for pricing and availability, as well as other options we could cater for.
Deliverance Escape Rooms is a great experience for all occasions. Please contact us with your requirements and we will endeavour to provide you with a fantastic experience. Please note due to the theme of our rooms Children’s parties are not catered for.
Although none of our rooms are strictly ‘horror’ themed, there may be moments which may not be suitable for younger individuals, and therefore we recommend a minimum age of 16. If you wish for children to participate in the rooms, please feel free to contact us beforehand and we can discuss any elements which may not be suitable.
If you are looking for a child friendly experience, when booking The Bank Job: The Ultimate Gamble please select the Family version of the room. The 'Family' version of the game is the same as the normal version, with a side game included to keep your little ones entertained throughout the game.
Unfortunately we cannot allow bookings with no adult supervision, and therefore there needs to be at least one individual aged 16 or over within each booking.
Children as classed as being 15 and under.
Children (Under 16's) £15
For special events or corporate bookings please contact us for pricing details.
Please visit our Booking Page for further details.
Yes, we have a range of different gift vouchers available at Deliverance Escape Rooms which will make amazing presents for your friends and family. Please visit our booking page for further details.
Gift Voucher tickets can be redeemed as full or part payment via the usual online booking system. Please note that gift vouchers are valid for 12 months from the date of purchase.
You must on your allotted game time in order to ensure that the briefing can be completed and the game started on time, therefore please be sure to leave time for travel and parking.
If you are more than 5 minutes late your game will be started as a no show and is non refundable, you will be allowed to take part if late however you will only be provided with the remaining time on the clock at that moment in time, as any over running games will then have a knock on effect for customers attending later in the day and therefore this will need to be avoided.
Deliverance Escape Rooms is a ticketed, live event. Once a booking is confirmed refunds are not possible.
If you become aware of any issues for an existing booking which is at least 7 days in advance, please let us know and we will do our best to help you reschedule to another suitable time slot.
We offer lockers for all valuables at the start of each game. If for any reason you are required to have your phone on you this is allowable, however there is a zero tolerance policy with regards to having your phone out during the game unless it is for an emergency. If our games masters catch individuals using their phones for assistance or to take pictures/videos you will be asked to leave immediately.
We do not sell food or drinks however we do offer complimentary water. There is a Tesco Metro over the road from Deliverance Escape Rooms where food and drink can be purchased.
We have toilet facilities on site, however we would like to remind players that if you wish to use these facilities prior to your experience please allow enough time as we can not afford for toilet breaks to delay the start of a game. You will have the option to leave the room during an experience if needed however the clock will not be stopped.
Due to the intensive nature of the Experience we are not able to accept intoxicated visitors. If you are visibly under the influence prior to the game commencing you will be refused entry, or if our games master notices this during your experience we have the right to cut this short.
Similarly, if you are disruptive or present a threat to our staff or rooms we will be forced to end your experience early and you will be asked to leave our premises.
There is no need to use excessive force or to smash anything. Generally, if something looks like it should move however when using reasonable force it doesn’t, it may indicate that further actions are still required or that the item is fixed in place.
A health and safety briefing will be provided to your team prior to the experience commencing.
Please take care of our props and decorations as time, effort and money has gone into making this experience the best it can be for our customers and therefore we would like the set and props to remain in the condition that you find them.
Our location are upper floor offices and unfortunately we do not have a lift, therefore customers will need to consider the fact that they will need to climb stairs in order to access the rooms.
Also, the nature of some of the rooms means that there are accessibility limitations. Please feel free to discuss any possible issues prior to booking and we can offer further assistance in the hope that we can accomodate.
If you are pregnant or suffer from heart conditions, please be forewarned that there may be elements of certain rooms which could (not necessarily will) startle players and therefore we advise that you play at your own risk. Again, please feel free to discuss any concerns prior to booking as alternative methods of play may be possible to suit your needs.
Unfortunately we are not wheelchair friendly.
Our address is Deliverance Escape Rooms Upper Office 2-4 Clasketgate, Lincoln, LN1 2JS. Click here for a link to Google maps.
Once you arrive, please go up the staircase which you find in front of you, and this will lead you to our reception and lobby area where you will be greeted by a member of or team.
Unfortunately we do not have any dedicated parking, however as we are based in the City Centre there are plenty of options nearby:
If you are in Lincoln for less than 2 hours, we recommend parking on Carline Road. This is approximately a 10 minute walk away with a host of spots that allow free parking for a maximum of 2 hours (although please be aware this involves walking up/down Spring Hill).
If you require longer than 2 hours, both Rosemary Lane and Broadgate Multi-story Car Parks offer 24 hour parking for £5 on weekdays and £3.50 on weekends. These are both approximately a 5 minute walk.
If you are looking for something a little closer, there are NCP car parks on Hungate, Motherby Lane and Free School Lane, all of which are within a 2 minute walk, however prices are a little more expensive depending on how long you require.
For games being played later in the day, the on street parking on Clasketgate and around the area offers free parking after 6pm (as well as including any inclusive time for that slot) - e.g park on Clasketgate in a 30 minute slot at 5.30pm and you'll have free parking until 8am the next morning. Just make sure that you do not park in any spots reserved for taxi's only from 6pm.
Similarly, there are no parking restrictions on Sunday, and so all on street parking spaces are accessible all day (although please be aware there may be limited spaces due to their popularity).
We recommend wearing comfortable clothes and shoes that you will be able to move around in. We will try and adapt the temperature of the rooms depending upon the weather.
If you arrive with extra players than allocated at the time of booking, the standard ticket price will apply – if you know this is going to be the case please try and let us know in advance so that we can update our system and to sort formalities before your arrival in order to save time.